Logistics Management Policy

At DAVDENI, we are committed to meeting Stripe’s standards and e-commerce best practices, ensuring transparency, legal compliance, and a clear and secure experience for our customers.

  1. Clear description of our products and services
    DAVDENI offers digital products such as software, licenses, subscriptions, and online courses. Each product includes a detailed description of its features, functionality, technical requirements, and access duration. Our goal is to set clear expectations and avoid confusion or disputes.
  2. Purchase currency
    All prices are clearly stated in U.S. dollars (USD) on each product and throughout the purchase process.
  3. Contact information
    Customers can contact DAVDENI through the following channels:
    • Email: soporte@davdeni.com
    • Contact form on our website
    • Phone number (if applicable)
    • Official social media channels
  4. Compliance policies
    • Delivery policy: Digital products are delivered via email or web access within 24 hours of payment confirmation. In most cases, delivery is immediate.
    • Refund policy: Due to the digital nature of our products, refunds are not accepted once access or download is delivered, except in cases of non-resolvable technical errors or duplicate charges. Requests must be made within 3 days of purchase.
    • Return and cancellation policy: Physical returns do not apply. For subscription services, the customer may request cancellation before the next billing cycle.
  5. Legal or export restrictions
    DAVDENI does not offer services in countries sanctioned or restricted by international regulations. We reserve the right to cancel any order that violates these restrictions.
  6. Privacy policy
    Our privacy policy explains how we collect, use, and protect our customers' personal data. It is available on our website and complies with regulations such as GDPR and other international data protection laws.
  7. Business address
    DAVDENI operates from the United States. For legal and contact purposes, our business address is included in the contact section of our website.
  8. Promotional terms
    Any promotion, discount, or free trial will be clearly communicated along with its conditions on the offer or purchase page. The customer must accept these terms before applying the benefit.
  9. Website and payment information security
    DAVDENI operates under a secure HTTPS connection and complies with PCI standards for secure payment processing. We do not store credit card data and use certified providers to process payments.
  10. Accepted card logos
    During the payment process, we display logos of accepted cards (Visa, Mastercard, American Express, Discover) to clearly inform customers of available payment options.

By using our services, the customer accepts these policies, which may be updated at any time without prior notice. For more information, contact us at soporte@davdeni.com.

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